Refund policies vary depending on the company. Generally, a refund policy outlines the conditions under which a customer can receive a refund for a purchase. It may include information about the timeframe for a refund, the types of payments accepted for a refund, and the method of reimbursement.
Any questions regarding this agreement should be sent to Otusly’s support department ( support@otusly.com ) or asked in Live Chat prior to signing up for service.
We provide 7 days refund policy at Otusly on cPanel Hosting means you can pay and use our cPanel Hosting and if you are not satisfy with our cPanel Hosting you can claim a refund within 7 days after order at no question asked. Please note that we can’t refund you if want refund after seven days of ordering. However, you can’t claim a refund if you make payment with Crypto Gateway.
We provide 7 days refund policy at Otusly on WordPress Hosting means you can pay and use our WordPress Hosting and if you are not satisfy with our WordPress Hosting you can claim a refund within 7 days after order at no question asked. Please note that we can’t refund you if want refund after seven days of ordering. However, you can’t claim a refund if you make payment with Crypto Gateway.
Unfortunately, we do not offer refund for our Cloud Hosting. Our Cloud Hosting is fully dedicated resources and require dedicated server software and control panel license. You can purchase our Cloud Hosting for monthly billing cycle only. You can’t claim a refund for our Cloud Hosting.
We provide 7 days refund policy at Otusly on Reseller Hosting means you can pay and use our Reseller Hosting and if you are not satisfy with our Reseller Hosting you can claim a refund within 7 days after order at no question asked. Please note that we can’t refund you if want refund after seven days of ordering. However, you can’t claim a refund if you make payment with Crypto Gateway.
Unfortunately, we do not offer refund for our VPS Hosting. Our VPS Hosting is fully dedicated resources and require dedicated server software and control panel license. You can purchase our VPS Hosting for 1 month, 3 month, 6 month & 12 month billing cycle only. You can’t claim a refund for our VPS Hosting.
Once you register a domain name with us you can’t change your domain name or claim a refund. So please check your domain name twice before register. You can’t claim a refund on domains after order or after registration.
Once you register a domain name with us you can’t change your domain name or claim a refund. So please check your domain name twice before register. You can’t claim a refund on domains after registration. But we provide an extra support for reseller that if your domain registration is unsuccessful due to our API issue or other issues related to us we will credit the refund amount to your account immediately at no question asked. This refund system for domain reseller is automatic so that you don’t need to waste your time on tickets or live chats. Thanks to our advanced API system.
We do not offer refund for any addons purchase.
